Will Bowen has made it his life's mission to achieve just that. He is the World Authority on Complaining, a multiple #1 International Bestselling author, award winning trainer and speaker, and the founder of A Complaint Free World. You've probably seen him on Oprah, Dr. Oz, The Today Show, The Wall Street Journal, People magazine and more.
Bowen recently composed a white paper for Accelerent Partners, friends and guests to help them learn more about complaints and most importantly, how to eliminate them. When you boil it down, there are really only five reasons people complain, easily remembered by the acronym G.R.I.P.E.
1. Get Attention
2. Remove Responsibility
3. Inspire Envy (Brag)
5. Excuse Poor Performance
Read more about each of these reasons people complain and learn how to get them to stop, now!
Do you know how much complaining is costing your business?
78% of U.S. workers estimate wasting an average of 4.5 hours every week listening to coworkers complain. Visit Will's website now for more shocking stats and to use Will's Complaint Cost Calculator to determine how much complaining is costing your business!